Free technical support

Customer support is crucial to to the success of any web hosting company. Every web hosting company makes promises about how well they can support their customers.

220 web hosting only makes one promise, we will give you our best support possible.

Simply put, you can count on the 220 web hosting Support Team to be available when you need them!

We provide office support for general, technical and account enquiries, 24 hours a day, 7 days a week, including bank and public holidays. We aim to respond to every support request as quickly as possible, and always within 24 hours. Our normal daytime response times are within 4 hours.

Support responses are normally made by email. This allows us to deal with each enquiry immediately without interruption or distraction, ensuring that we deal with problems quickly and effectively. If you have technical problems with your account, these will be investigated and corrected before we reply to you.

Account holders should remember to provide your web hosting account number, hosting account password and your domain name with all enquiries. These details can be found on you Hosting Activation Notice which is sent to you upon activation of your hosting account. Please keep this safe.

When making support enquiries, please provide full details of any problems you may be experiencing. The more detail you can provide, the sooner we can investigate. Please include any error messages or mailbox names and passwords, file names or anything that might be relevant.

Contact the 220 web hosting support team on support@220webhosting.co.uk day or night.